All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, which will include your tracking number.
Shipping Method: Orders are shipped Monday to Friday using trusted couriers such as Royal Mail and DPD. Handling time is typically 1-2 business days.
UK Transit Time: Delivery typically takes 1-5 business days.
During checkout, you will see an estimated delivery timeframe for your order. If your order does not arrive within this timeframe, please contact us.
Domestic Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping on all UK orders over £60!
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Royal Mail Tracked 48 (≤ 10kg) | 2 to 5 business days | Shown at Checkout |
| Royal Mail Tracked 24 (≤10kg) | 1 to 3 business days | Shown at Checkout |
| DPD (>10kg) | 1 to 2 business days | Shown at Checkout |
How do I check the status of my order?
When your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for tracking information to update.
If you have not received your order within 10 business days of the shipping confirmation email, please contact us at hello@mybeauty.boutique with your name and order number.
Refunds, Returns, and Missing Parcels
For more information, please visit our Returns Page.
Missing Parcels
1. First, Check with Your Local Delivery Service
If your parcel is delayed, first contact the delivery service. Use the tracking number provided to check its status.
2. Contact Us
If your delivery service cannot assist, email us at hello@mybeauty.boutique with their response. We will investigate further with our shipping partners.
Contact Us
For any questions, please reach out to our support team at hello@mybeauty.boutique. Our hours are Monday to Friday, 9:00 AM to 4:00 PM GMT.
